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    Add as FriendDealing with difficult situations at work

    by: Lico Reis

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    1 : Dealing with Difficult Situations at Work
    2 : We know the feeling: Our patience is nearly ending, we are about ready to throw our fist through a wall or we are on the verge of tears. The steam is pouring out of our ears. Dealing with Difficult Situations at Work Introduction
    3 : When we work with the same people day in and day out, chances are we will eventually encounter a situation that can be very “explosive”. Dealing with Difficult Situations at Work Our Daily Working Environment
    4 : When we find ourselves in a volatile situation fueled by anger, frustration, or any other highly unstable emotion we need to be very careful about our attitudes since they can damage our career and our professional networking. Dealing with Difficult Situations at Work Important
    5 : We should be able to lighten the mood by using a little humor to show we are not taking it too seriously. We need to reduce the level of stress, allowing everybody to think about the whole situation. Be careful since we don’t want to give the impression that the other person’s feelings are not important. Dealing with Difficult Situations at Work Strategy 01 – Inject Humor
    6 : Involving a respected third party can help both sides feel that they are being heard If the person is truly neutral, and respected by both of us, the decision should be considered fair, balanced and acceptable by all. Dealing with Difficult Situations at Work Strategy 02 – Invite a third party to mediate
    7 : We should change our perspective about the situation and consider many different points-of-view. Maybe the whole situation is not about us or what is going on. If our co-worker is going through a messy divorce, we might have a little more patience when he doesn’t behave well. Dealing with Difficult Situations at Work Strategy 03 – Shift Perspective
    8 : Being stubborn typically doesn’t get us very far. We should avoid the “I am completely right” since we can overlook the possibility of creating an equitable solution. Compromise is a necessity for any relationship, professional or personal and remember together, we can then create a solution. Dealing with Difficult Situations at Work Strategy 04 - Compromise
    9 : All too often we get consumed with the idea of being right. Even if we are right, it may be appropriate to concede and simply wave the white flag. Non-stop arguments can potentially damage our long term relationship with any person, causing irreparable harm to our ability to work together. Dealing with Difficult Situations at Work Strategy 05 - Surrender
    10 : Establish facts first. Ask lots of questions. Actively listen. Avoid pre-judgement. Act professionally. Aim for win-win. Remember there is no one size fits all approach. Dealing with Difficult Situations at Work 07 Important Tips
    11 : Dealing with Difficult Situations at Work Situation 01 - Problems and Strategies
    12 : Dealing with Difficult Situations at Work Situation 02 - Problems and Strategies
    13 : Dealing with Difficult Situations at Work Situation 03 - Problems and Strategies
    14 : Dealing with Difficult Situations at Work Situation 04 - Problems and Strategies
    15 : Dealing with Difficult Situations at Work Situation 05 - Problems and Strategies
    16 : Dealing with Difficult Situations at Work Situation 06 - Problems and Strategies
    17 : Dealing with Difficult Situations at Work Situation 07 - Problems and Strategies
    18 : Dealing with Difficult Situations at Work Our Business Contacts Feel free to send us an e-mail. Our Website: www.licoreis.com Our E-mails: licoreis@licoreis.com licoreis@licoreis.com.br robertolico@hotmail.com Linkedin: Roberto de Paula Lico Júnior Twitter: @licoreis

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