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    Add as FriendThe Body language Non Verbal Communication

    by: priya

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    1 : Interview Skills Non-verbal communication
    2 : Interview Skills Communication is the key to all meaningful actions carried out by people within any work environment. It is of particular importance within Care environments, since care workers must communicate with clients and relatives, other care staff and other organisations in their everyday job During an interview candidates need to demonstrate to the interviewer that they have good communication skills There are three types of communication: Verbal – the words people use when interacting with another person Non-verbal – what a person’s body transmits when they are interacting with another person Written
    3 : Non-verbal Communication – Body Language Research done by psychologists indicates that 80% of what we communicate to others is by non-verbal means A conflict may occur between verbal communication and a person’s body language In an interview situation it is important for the candidate to be aware of the messages that can be sent out to the interviewer through body language It is also be important to know how to interpret the body language of the interviewer
    4 : Student Activity - What is body language? In pairs, write down as many different kinds of body language as you can. Here’s one to start you off: EYE CONTACT
    5 : Examples of Body Language Body language includes: Facial expressions from forehead, eyebrows, mouths and cheeks, nose and breathing movements Body movements including arm, hand and finger gestures, leg gestures, rocking and rigid movements, breathing rate and depth Body posture including head position, muscle tension or relaxation, open or closed body posture, sitting, crouching or standing Voice including tone of voice and pace of speaking Eye contact Touching gestures Personal space
    6 : Student Activity Work in pairs and each take turns to be the speaker or listener The speaker should talk about a topic of interest e.g. my last holiday for around a minute The observer should do one of the following three things: Concentrate on listening in silence making no gestures or facial movements (even if something is funny or sad) Think about how boring the content of the conversation is, fidget, yawn and constantly look out the window Listen and concentrate on everything that is said, making encouraging noises, eye contact and using gestures such as nodding your head Each have a turn in the speaker and listener role
    7 : Student Activity After completing the activity, write down: How it felt to be the speaker What it was like to get no response from the listener What it was like to listen without responding How much the listener can recall of what was said What it was like when the listener showed they were listening and taking notice of what the speaker was saying
    8 : Student Activity In pairs Practice different types of handshakes from the following: Limp, firm, loose, vigorous, double, taking hold of the fingers instead of the hand, holding onto the hand for a long time Ask your partner which handshake they preferred Think about what the handshake types listed would say about a person
    9 : Summary In interview situations communication is a key factor Communication is not only related to the words people use: It is also related to body language Candidates must make sure their body language is appropriate in order to create a good impression
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